Shipping policy
ORDER PROCESSING:
Please allow 72 hours to process your order. Expect an email within 72 hours to let you
know your order is on the way! Some of the items in the box are handmade or customized which can delay processing time.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within [insert distance] of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
FLAT RATE SHIPPING
Orders are generally shipped within 72 hours. Actual delivery standard is 2 - 7 days. Flat rate shipping fee of [$8.00] applies to orders shipping
to orders within the USA. Optional: We do not ship outside of USA at this
time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout. For simple flat rate shipping: We offer $8 flat rate shipping within the continental USA.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery. If the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at boopsandbiscuitsllc@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at boopsandbiscuitsllc@outlook.com.